Legal

Privacy Policy

Last updated: June 19, 2026

Overview

Matmon Technology Limited (“Matmon Technology”, “we”, “us”, or “our”) is a technology company incorporated in Kenya and headquartered in Kisumu. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tech.matmonafrica.com or engage our services. This policy is issued in compliance with the Kenya Data Protection Act, 2019 (Act No. 24 of 2019) and its subsidiary regulations.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

Data We Collect

We collect information in the following categories:

Information You Provide Directly

When you use our contact form or request a consultation, we collect your full name, email address, phone number, country of residence, project description, and budget range. This information is submitted voluntarily.

Automatically Collected Information

When you visit our website, our servers may automatically record your IP address, browser type, referring URL, pages visited, and time spent on pages. This data is used in aggregate for analytics and does not identify you individually.

Cookies and Tracking Technologies

We use essential cookies to operate the website and analytics cookies to understand how visitors interact with our content. See the “Cookies” section below for more details.

How We Use Your Data

We use the personal information we collect for the following purposes, relying on the legal bases indicated under the Kenya Data Protection Act, 2019:

  • To respond to your inquiries and provide the services you have requested.
  • To send you updates, proposals, or follow-up communications related to your specific project inquiry.
  • To improve the content and functionality of our website through aggregated analytics.
  • To comply with applicable Kenyan law, court orders, and legal obligations.
  • To protect the rights, property, or safety of Matmon Technology, our clients, and the public.

We do not use your personal information for unsolicited marketing communications without your explicit consent.

Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • Service providers who assist in operating our website or delivering our services, bound by confidentiality agreements.
  • Government authorities or law enforcement when required by Kenyan law, court order, or legal process.
  • Professional advisors (lawyers, accountants) who are bound by professional secrecy obligations.
  • A successor entity in the event of a merger, acquisition, or asset transfer, with notice to you.

Any third-party service providers we engage are required to handle your data in accordance with this policy and applicable Kenyan data protection law.

Data Storage & Security

All personal data we collect is stored on servers located within Kenya, in our Kisumu data center. We do not transfer personal data to servers outside Kenya without appropriate safeguards.

We implement industry-standard technical and organizational security measures including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Inquiry data is retained for 24 months and then securely deleted unless a business relationship is established.

Cookies

Our website uses the following types of cookies:

Essential Cookies

Required for the website to function. These cannot be disabled without breaking core functionality.

Analytics Cookies

Help us understand how visitors interact with our website in aggregate. We use privacy-first analytics that do not share data with advertising networks.

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Your Rights

Under the Kenya Data Protection Act, 2019, you have the following rights regarding your personal data:

  • Right to be informed about the collection and use of your personal data.
  • Right of access to your personal data held by us.
  • Right to rectification of inaccurate or incomplete personal data.
  • Right to erasure (the right to be forgotten) in certain circumstances.
  • Right to object to processing in certain circumstances.
  • Right to data portability where technically feasible.
  • Right to lodge a complaint with the Office of the Data Protection Commissioner of Kenya.

To exercise any of these rights, please contact us at tech@matmonafrica.com. We will respond within 21 days as required by Kenyan law.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data. Continued use of our website after changes constitutes your acceptance of the updated policy.

Contact

If you have any questions or concerns about this Privacy Policy, please reach us at:

Matmon Technology Limited

Kisumu, Kenya

Email: tech@matmonafrica.com

Phone: 0729 859 487

We use essential and analytics cookies to improve your experience. See our Cookie Policy for details.